Dealing with delayed flights and damaged luggage

If your luggage got damaged or lost or your flight is delayed, it is easy to get angry and frustrated. However, you should remember that you have to stay calm and take the next step. To help you learn how you can deal with these sorts of situations, here are some helpful tips that you can try and learn from.


Stay Calm

There is no use in yelling and fighting with people at the airport, because that could lessen your chances of getting the problem solved. The person you talk to at the airport might not be at fault for what happened, so you would be throwing your anger at an innocent employee. Be sure to stay calm and take a deep breath when you feel anxious or angry when you speak. Remember, you can get a lot more done when you are calm instead of angry.

Ask for Help

You can totally get a compensation request at the airport or website if you want to, but that can be a bit confusing if you have never done it before. It can also take up a lot of time and you want to make sure the job is done right so you only have to do it once. Luckily for you, you can get help from because their goal is to make sure your rights are not being violated. They will do all the hard work to give you your compensation as quickly as possible.


If your luggage got delayed, damaged or lost, you can try to get compensation. While luggage delays vary on what kind of compensation you can get, the airline should surely repay you for damaged or lost luggage if they were the ones in charge of your luggage at the time it got lost or damaged. To stay on the safe side, we recommend that you always keep receipts of things that you bought to replace the lost or damaged items. That way, the airline can reimburse you for that or they will give a certain amount of cash to roughly cover the costs.

Delayed Flights

A delayed flight can ruin your travel plans, so first things first – you have to make the necessary calls and arrangements since your schedule has shifted. Start calling anyone who was planning on picking you up from the airport, fixing any meeting accordingly if you had one soon after arriving, etc. Try to do this while you have access to WiFi (you might not have it on the plane) and cellular service to easily make calls and send messages.

Keep in mind that a delayed flight does not always guarantee you compensation – there are certain reasons and times that it has to have to qualify you to get compensation. Normally you have to wait for at least 3 hours because of a flight delay to get compensated. The reason also has to be within the airline’s control and could have been predicted, otherwise it was a safety concern and was not the fault of the airline.

Damaged/lost luggage and delayed flights can be a real pain. Know how to deal with the situation by following the tips above!